We processed re-fi packages for two properties at the same time with you. While was overall a quick, efficient and successful process, I would like to identify a few things that were somewhat upsetting. The main thing is that we were assigned to an initial processor--Hannah-and we were working through the process when we started getting emails with info requests from Aaron--dealing with multiple people on a complicated process is confusing and not good customer services. One POC only please.
Joann SMar-16-2021
Reviewed by Michael W Froio for Aaron Tedrow
Always available through each step, to clarify details and expectations through the process from application to closing.
Michael WMar-02-2021
Reviewed by Terrence Fullen for Aaron Tedrow
Aaron and Amanda were extremely helpful during the entire process.
Terrence FMar-01-2021
Reviewed by Elizabeth A Morg for Aaron Tedrow
Amanda Lindsay was more than helpful.
Elizabeth AFeb-27-2021
Reviewed by Anna C Sullivan for Aaron Tedrow
Aaron was very nice and helpful, kept me informed, and made the whole process fairly painless..
Anna CFeb-24-2021
Reviewed by Michelle Jean Weber for Aaron Tedrow
The communication between Aaron and myself was excellent. Aaron was very patient with all my questions and listened to my concerns. My experience with Aaron was very positive and would highly recommend him.
Michelle JFeb-23-2021
Reviewed by Robert D Ward for Aaron Tedrow
Fast service and closed ontime!
Robert DFeb-20-2021
Reviewed by Ingrid Lorena Murillo for Aaron Tedrow
Quick replies to my questions, great communication, great attention. great technology for this process.
Thank you !
Ingrid LFeb-16-2021
Reviewed by JOHN DOONER for Aaron Tedrow
Great rates!
JOHN DFeb-16-2021
Reviewed by Donna M Robinson for Aaron Tedrow
We were very happy and thrilled to work with this company,and very happy with the results.
Donna MFeb-12-2021
Reviewed by Kathy J Mueller for Aaron Tedrow
Aaron and his team were very courteous and helpful. They provided prompt responses and thorough explanations when information was requested. Everything went smoothly.
Kathy JFeb-09-2021
Reviewed by Paul Ferrera for Aaron Tedrow
Annie Mac home mortgage was an excellent company to work with. Aaron, Rachel and their team were a pleasure to work with and always took care of everything promptly and courteously. I called 4-5 mortgage companies and this company gave me the best rates / fees out of all of them. I will recommend this company to friends and family. Thanks again !! Paul
Paul FJan-28-2021
Reviewed by Gabriel Hernandez for Aaron Tedrow
Aaron was great but his processor natalia was terrible
Process took much longer than anticipated
Gabriel HJan-27-2021
Reviewed by Joseph P Lapent for Aaron Tedrow
We were treated like family through both proccess! Purchasing the home, then refinancing later. AnnieMac will always have our business.